Season Ticket Holder Information

Practical Tips for Getting the Most From Your Seats

Holding season seats is a long-term commitment, and a little organisation goes a long way across a full slate of home games. Start by checking the schedule as soon as it is published and marking every home date in your calendar. Weeknight tip-offs in the Dallas metro often collide with rush-hour traffic, so note which games fall on weekdays and plan your departure time accordingly.

Keep your account details current

Renewal notices, seat-hold reminders and any changes to game times are usually sent by email. If you change addresses, phone numbers or payment cards during the off-season, update them promptly so an important notice does not slip past you. Keep copies of any confirmation messages in one folder; they are the quickest way to resolve questions about seat locations or payment history.

When you cannot attend

Every season brings a few nights when work, travel or family commitments get in the way. Before passing tickets to a friend or relative, review the official terms that came with your package, since transfer and resale rules vary between organisations. Sharing seats with someone you trust keeps them filled and keeps the atmosphere lively for the players.

Game-night planning

• Arrive early: doors and security lines move faster before the final half hour.
• Check the venue: parking, bag rules and entry points can differ, so review our venues section before your first visit of the season.
• Follow the roster: getting to know new signings and returning players adds to the experience; the roster page is a good starting point.

Finally, treat past-season information in the archive as background only. Seat maps, pricing tiers and policies can change from year to year, so always confirm current details through official ticketing channels before making decisions about renewals or upgrades.